Services
Complete restoration, from first pump-out to final repair
No job is too large or too small — from a small leak in a flat to major flood damage across commercial premises. Everything below is delivered by IICRC-certified technicians.
01
Water Extraction & Emergency Pump-Out
Our immediate response team uses high-capacity pumps and extraction units to remove standing water quickly. Fast extraction reduces water soaking into floors, walls and cavities, preventing costly secondary damage.
- 24/7 emergency call-out for water removal
- Flooded basements, rooms and wall cavities
- Sewage and contaminated water handled with full PPE
- Truck-mounted and portable extraction units
02
Structural Drying & Dehumidification
After the water is removed, thorough drying is what actually saves the building. We use industrial dehumidifiers, high-velocity air movers, heat drying and injection drying to reach moisture trapped inside walls and subfloors.
- Industrial dehumidifiers and high-velocity air movers
- Moisture measurement and monitoring throughout
- Injection drying for hard-to-reach cavities
- Thermal imaging to find hidden moisture pockets
03
Flood Damage Cleaning & Sanitisation
Floodwater brings contaminants with it. We clean and disinfect every affected area with professional-grade antimicrobial solutions, remove debris and damaged materials, and leave the property hygienic and safe to occupy.
- Complete decontamination of hard surfaces
- Debris and unsalvageable material removal
- Odour control and deodorisation
- Contents cleaning where items can be saved
04
Mould Prevention & Remediation
Mould can take hold within 24–48 hours of a flood. Where growth has already started, we contain the area, filter the air and safely remove or treat affected materials — then dry the space properly so it does not come back.
- Professional mould assessment and testing
- Containment and HEPA filtration to stop spread
- Safe removal of contaminated materials
- Prevention through drying inside the 24–48 hour window
Answers
Service FAQs
Common questions about our flood restoration and water damage services.
What is involved in professional water extraction?
High-capacity pumps, wet vacuums and truck-mounted extraction units remove standing water quickly, including water held in carpets, padding and hard-to-reach areas. The faster water is removed, the less damage occurs to structure and contents.
Why is structural drying so important after a flood?
Even after visible water is gone, moisture stays trapped in walls, floors and building materials. Without industrial drying, that moisture causes mould growth within 24–48 hours, wood rot and structural damage.
How do you prevent mould after water damage?
By responding fast, extracting all water, running industrial dehumidifiers and air movers, applying antimicrobial treatments and monitoring moisture until the property reaches safe humidity levels.
Can you save furniture and contents after a flood?
Often, yes. We offer contents restoration including drying, cleaning and sanitising of furniture, carpets, documents and electronics. Acting quickly is what determines how much can be saved.
What safety equipment do your technicians use?
Full PPE including waterproof suits, rubber boots, gloves and respiratory protection when handling contaminated water, plus strict health and safety protocols for Category 2 and Category 3 water.
Do you handle sewage cleanup and contaminated water?
Yes. We are equipped and trained for all categories of water damage including Category 3 'black water' containing sewage, using proper PPE, antimicrobial treatment and industry protocols.
Need emergency help?
Our team is standing by 24/7 to respond to your water damage emergency.